FAQ’S
Do I have to iron or steam my items?
No, items should not require ironing or steaming, as we will do this prior to sending the item to you. However if an item arrives creased, please hang it ahead of your event to allow any creases to fall out. If you experience further concerns, please contact Customer Services.
How often do you dry clean an item?
All items are cleaned after every rental. Every item on the MWHQ platform is cleaned to the recommended EU standards, meaning that every item that we dispatch has been fully sanitised and poses no health risks to wearers. In addition to dry cleaning to remove stains, every items is sanitised through an innovative system called Ozone.
To learn more about how Ozone works, please click here
Fast & efficient shipping
Complimentary returns
Worldwide delivery
Complimentary gift wrapping
Visit us in Harrods
Find us on the 4th Floor,
Women's Contemporary Department
87–135 Brompton Road
Knightsbridge
London SW1X 7XL
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© 2024 MWHQ
The Eco-Age brandmark is awarded to MY WARDROBE HQ in recognition of celebrating garment rental, discouraging impulsive shopping and working to reduce its environmental impact through working with responsible couriers and cleaners.
